Dealing with conflicts in the workplace is a critical management issue. There are legal issues involved and the impact on employee morale may reduce organizational effectiveness and productivity. Managers need to have skills in effectively responding to a variety of issues that arise, with responses that are both appropriate and effective.
This instructional enhanced DVD is an excellent resource for management training and covers the important topics such as the use of social media while on the job, protecting confidential information of the company, concealment of errors, and degradation of performance caused by bullying in the work environment.
Social Media Activities on the JobCompanies need to have a clear policy about the use of social media on the job because it can take attention from work efforts and postings of a certain nature may be completely inappropriate. In this section, a manager has to reprimand one of the company’s best workers for making inappropriate posts on social media that are in violation of company policy. Because of this incident, the company decided to update its social media policy to make it clear to employees what is not permitted.
Confidential InformationCompanies need to have confidence that employees know they need to protect confidential company information and that there are procedures in place to deal with breaches of confidentiality. In this section information leaks are considered and how they happen, including whether the leak is deliberate or if it happened by accident.
Concealment of ErrorsEveryone makes mistakes, but hiding them makes the matter worse. Management needs to have policies and procedures that encourage employees to be forthright about the mistakes they make.
Performance IssuesIf an employee is not performing well, a manager needs to look into the possible causes. Sometimes bullying the employee in workplace causes this and this bullying needs to stop.
Meeting Management Challenges 1- Enhanced DVD
- ISBN: 978-1-62290-779-3
- Run Time: 11 Minutes
- Copyright Date: 2012
- CC