People Skills: Coaching on the Job (Enhanced DVD)

In a recent case in the 6th Circuit Court of the United States, a company was found responsible when it failed to properly train an employee who later could not qualify for a promotion.

While it is hardly the reason to begin a focus on job coaching, keeping otherwise talented people from leaving out of frustration might be. In this short program,  you and your managers will learn how to first determine the need or recognize when a worker needs job coaching. Psychologist Peter Quarry will take viewers through a five step process that includes how to explain a job task to an employee, how to allow them to see you perform the tasks by demonstrating it and then allow them to practice the task. This job coaching video will then help set out rules about how to best provide feedback after they have demonstrated their ability to you again. The program includes how to role play and offers a back-to-work segment that helps employees and managers communicate better after the job coaching.

People Skills: Coaching on the Job