If you are like nearly 60 percent of our society, you have struggled with the feeling that people either don't listen to you or take you seriously. For instance, if you have a legitimate problem with your car insurance provider and attempt to get that resolved, you end up giving in to their demands. Or worse yet, you wind up handing the phone to your spouse or a friend and they get what you wanted accomplished.
This program is the beginning to the end of all of that - your first step in a direction that will leave you feeling less flattened. Viewers will learn the difference between being aggressive and being assertive. You will discover effective ways to handle an angry co-worker or customer, a pushy sales person, a demanding boss or even intrusive family members. Social interaction will no longer exhaust you and you will begin to learn how to feel good about yourself because you are standing up for your rights but still being kind.
People Skills: Being Assertive
Enhanced DVD
ISBN: 978-1-62290-949-0
Run Time: 17 Minutes
Copyright Date: 1998
CC
[Ed. note: I am a certified life coach. I teach assertiveness training seminars on this subject and recommend this DVD. - Rachael V.]