Do you enjoy going to work? Do you genuinely like the people you work with? Are you surrounded by people who bring their problems to work with them? With each employee comes a unique personality and with each personality comes a unique set of personal "baggage". Baggage refers to personal problems that can include social or family relationships, financial problems, and physical or medical issues. For many people, it's difficult to keep their private information private. Inevitably, where there are people, there is baggage. Maintaining a positive working environment in the midst of someone's personal crisis can be challenging to managers and colleagues. Learn from Michael Veitch, Australian television personality, as he discusses this topic and offers strategies and advice for managing emotional issues in the workplace in this 18 minute DVD.