The Phone as a Friend: Sales and Service Masterclass (Enhanced DVD)

To build your business, you need to be able to understand the importance of a phone call. Gayathri Buur-Jensen and Michael Schiffner work together in this short, 13 minute video informing viewers when to make calls and how to follow-up. Some of the topics they cover include how to leave a voicemail, how to make effective cold calls, and how to log the phone call.

Experts will also discuss call resistance in this video, as it is part of the Sales and Service Masterclass. Viewers will also learn how to send text messaging and how to make them successful. Finally, the panel will cover personal greetings on the voicemail service and what makes the message successful. There are printable materials online that you can view during the class or afterwards.

• ISBN: 978-1-62290-756-4
• Run Time: 13 Minutes
• Copyright Date: 2009
• CC