Sales and Service Masterclass (8-part series - Enhanced DVD)

Viewers working to develop their company’s sales and service skills will find this eight part video series beneficial. Psychologist, Peter Quarry, talks with a panel of experts about it takes to have a successful sales department. A few of the experts include the cofounder of Hocking Stuart, Andrew Stuart, Gayathri Buur-Jensen, and the managing director of Collective Intelligence, Michael Schiffner.

Each video in this series is between 12 and 16 minutes long and cover topics including what customers like and dislike, how to sell yourself, overcoming objections, and closing the sale. While each segment is short, it is jam packed with information. There are also educational materials available to view and/or print online.

• ISBN: 978-1-62290-750-2
• Run Time: 107 Minutes
• Copyright Date: 2009
• CC